Last updated: 8 August 2026
This page explains where we deliver, how long it takes, and what delivery costs.
1. Delivery timeline: 3 to 7 working days
Orders are delivered in 3 to 7 working days from the date the order is confirmed.
Working days are Monday to Saturday, excluding public holidays. Orders confirmed after business hours, on a Sunday or on a holiday are processed on the next working day. Remote locations and hill or island pincodes can take a little longer, and delivery may be delayed by weather, strikes, local restrictions or other events outside our control — if that happens to your order, we will tell you.
2. Delivery charges
Delivery is charged separately at checkout — it is not included in the product price. You will always see the exact delivery charge on the checkout page, added to your order total, before you pay.
| Order value | Delivery charge |
|---|---|
| ₹499 and above | Free |
| Below ₹499 | ₹49 — standard delivery |
The order value is the value of the goods in your cart. Product prices shown on the site are inclusive of GST; the delivery charge is shown as a separate line so you can see exactly what you are paying for.
3. Where we deliver
We deliver across India, to any pincode our courier partners serve. We do not ship outside India.
A small number of pincodes are not serviceable, and some are serviceable for prepaid orders but not for Cash on Delivery. If we find that we cannot deliver to your address after you have ordered, we will contact you and either arrange an alternative address or cancel the order and refund you in full.
Certain products, particularly some battery types, are restricted from air transport by regulation and travel by surface. That can put those orders at the longer end of the 3-to-7-day range for distant pincodes.
4. Dispatch and tracking
Orders are packed and handed to the courier within 1 to 2 working days of confirmation. Once the parcel is dispatched we send you the courier name and tracking number on the mobile number given on the order, and by email if you provided one. You can also follow your order from the Track Your Order page on this site.
Please give a complete address with a landmark and a mobile number you actually answer. The single most common cause of a late delivery is an incomplete address or an unreachable phone number.
5. Failed and missed deliveries
Our courier partners normally make up to three delivery attempts on consecutive working days. They will call the mobile number on the order before attempting delivery.
- If nobody is available — the courier reattempts on the next working day. If you know you will be out, call the courier on the number in your tracking message and ask them to reschedule.
- If all attempts fail, or the phone number is unreachable, or the address turns out to be wrong or incomplete, the parcel is returned to us. We will contact you when it reaches us.
- Prepaid orders returned to us undelivered — we will either resend the parcel to a corrected address, or refund you. If the delivery failed because of an address or contact detail that was wrong on the order, the cost of resending is payable by you.
- Cash on Delivery orders that are refused or undelivered — the order is cancelled when the parcel comes back. Nothing was paid, so there is nothing to refund. Repeatedly refusing Cash on Delivery parcels may mean we ask for prepayment on future orders.
6. Receiving your parcel
Please check the parcel before you accept it. If the outer packaging is torn, crushed, wet or already open, refuse the delivery and tell us the same day on +91 89567 13745 or contact@ryolite.in — we will send a replacement. If you have accepted the parcel and then find the contents damaged or wrong, photograph the product and its packaging and raise a return within 7 days of delivery under our Refund & Returns Policy.
For Cash on Delivery, please keep the exact amount ready. Couriers may not carry change, and some accept UPI on the doorstep while others do not.
7. Bulk and dealer orders
Delivery timelines, freight charges and transport arrangements for bulk and dealer orders are quoted and agreed separately for each booking, and are not covered by the retail timelines on this page. Use our bulk booking page to raise a requirement.
8. Contact
For any question about a delivery, please have your order number ready and contact us:
- Phone: +91 89567 13745
- Email: contact@ryolite.in
- Post: Ryolite, Opposite Hotel Pratik Lodge, Saswad Road, Uruli Devachi, Pune, Maharashtra 412308, India